EXCHANGE POLICY

Subject to review by our Quality Assurance Department, we offer Buyback scheme of the products sold in India.
Our Quality Assurance Department will review the product to ensure it is free from any sort of damage/ alteration/re-size etc.
We will not be able to accept any product for buyback if the product has been tampered, altered, resized (by a jeweler other than Forever Diamond Jewellery), or damaged in any way.
The decision by the Quality Assurance Department shall be final and binding for any sort of Buyback Scheme.
Making Charges and taxes of any sort shall be deducted while determining the value under the Lifetime Exchange scheme.
In Case of any Coupon/Discount or promo code used during the original Purchase the same shall be deducted while determining the Lifetime Exchange Value.
In case of Lifetime exchange if value of the new product is higher than the value of the old product, the customer will have to pay the difference.
And if the value of new product is lower than the value of the old product, Forever Diamond Jewellery will issue a credit note in the name of customer.